Q. What are the best features of the Svan Bouncer that are not found with other bouncers?
The best features of the Svan Bouncer are its adjustability and the foot bouncing action. The Svan Bouncer can be adjusted from nearly horizontal to upright. This adjustment is continuous and can be set at any point in between these two positions.
The design of the bouncer allows you to bounce the seat with a gentle tap of your foot.
Q. What are the weight limits for the Svan Bouncer?
The Svan Chair is safety certified for children from 6 to 30 lbs.
Q. What does it mean to say the Svan Bouncer is safety-certified?
The Svan Bouncer was designed around the rigorous safety standards in Europe and is certified in the U.S. to meet the American Society for Testing and Materials (ASTM) safety standards. These standards are developed by industry members, the U.S. Consumer Product Safety Commission, consumer groups, and other interested parties.
Q. Are the stain finish and glue used on the Svan Bouncers harmful to my child?
All materials used in the production of the Svan Chair meet US Federal Regulations for safety and are not harmful to your child.
Q. Does the Svan Bouncer include a safety harness?
Yes, The Svan Bouncer includes a three-point safety harness that should be used to secure your child in the seat at all times.
Q. What is the warranty period?
Svan AB warrants its products to be free from substantial defects in workmanship and material under normal household use in accordance with the assembling instructions for two (2) years following date of purchase. Svan will, at its discretion, replace or repair any item requiring service. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. This is a limited warranty. Liability for consequential damages is expressly excluded. Proof of purchase is required. To make a claim under this warranty, please contact Scandinavian Child at 1-866-782-6222 to speak with a customer service representative. Please have the Model and Prod. No. ready. They can be found on the label on the underside of the floor base. You also can write to us at: Svan Product Support, c/o Scandinavian Child, Inc., P.O. Box 31243, Raleigh, NC 27622 or Email: Service@SCIchild.com
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Q. Who do I contact for customer service questions?
Please email us at Service@SCIchild.com or call 1.866.Svan.Baby (782.6222).
Q. Where can I find assembly instructions
Click here to download the assembly instructions for your product.
Q. What type of materials are used to make the Svan Bouncer?
The Svan Bouncer is made of bent Birch wood. The padded seat is filled with washable polyurethane foam and is covered in a Cotton/Polyester blend fabric that is easy to clean. The padded seat is also PBDE free.
Q. How do I clean my Svan Bouncer?
You can use a damp cloth with mild soap or other cleanser that is suitable for wood furniture. Treat the wood finish as you would any other piece of wooden furniture in your home. Never submerge it in water and always dry thoroughly after cleaning and spills. The detachable fabric portion of the bouncer is machine washable on the delicate cycle.
Q. What are the dimensions of the Svan Bouncer?
The Svan Bouncer measures 25-1/2” long and 17-1/2” wide. |
